Profitable Connections Team Code of Conduct | Print |

COMMITMENT

  I am 100% committed to the Vision, Mission, Goals, Rules and
  Success of our clients and everyone at Profitable Connections.

I teach commitment by personally demonstrating it.

I always recommend the products and services of our clients, our
Trusted Partners and Profitable Connections prior to suggesting alternatives. 

OWNERSHIP

I accept that I am, truly responsible for my actions, outcomes
and everything that takes place in my work environment.

I take ownership of any challenges and deal with them immediately.

I focus on the successful outcome of what I am doing.

INTEGRITY

I always speak the truth to fellow team members, our Trusted Partners and our clients.

I only ever make agreements I am willing and intend to keep.

I communicate any potential broken agreements and clear
up all broken agreements at my first opportunity.

EXCELLENCE

I deliver products and services of exceptional quality
that add value to all involved for the long term.

I look for ways to do more with less and stay on a path of
constant and never-ending improvement and innovation.

COMMUNICATION

I always speak positively and politely to and of my team members,
our Trusted Partners and our clients in both public and in private.

I respect others’ opinions.

I acknowledge what is being said as true for the speaker at that moment.

I greet and farewell people and acknowledge others’ greetings.

I always apologise for any upsets first…and then look for a solution.

I only ever discuss personal concerns in private with the person involved.

FOCUS

I remain focused on the key success factors that will
help me achieve the outcomes I have targeted.

SUCCESS

I focus my attention on the successful outcome of whatever I am doing.

I am willing to win and to allow others parties to win…win/win/win.

I display pride, competence and personal confidence in every thing I do.

EDUCATION

I am always willing to learn from my mistakes.

I always strive to learn, grow and master so I can help my
fellow team members and clients learn, grow and master too.

I act as an educator to allow my clients to make their own intelligent
decisions about their future, remembering that it is their future.

FUN

I view life as a journey to be enjoyed and appreciated and help to create
an atmosphere of fun and happiness so all around can enjoy it as well.

TEAM WORK

I am willing to do whatever it takes to stay together and achieve team goals.

I am flexible in my work and focus on mutually successful outcomes.

I ask for help when it is needed and am compassionate to others who ask.

SYSTEMS

I always look to systems for a solution.

If a challenge arises I look for system correction before I look for a people correction.

I look for a system solution in my innovation rather than a people solution.

I follow the system exactly until a new system is introduced.

I suggest system improvements at my first opportunity.

CONSISTENCY

I am consistent in my actions so that our clients and team members
can feel comfortable in dealing with me at all times.

 

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Electrostatic Coatings

"I have been involved in a variety of businesses over the last 20 years, and I have found the key factor to success is being involved with the right kind of people. The kind of people that you can trust and invite into your business and personal lives. With Craig, I found that to be a very rewarding experience on both a business level and a personal level."
Lance Flugge
Managing Director

 

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Mortgage Choice

"I have had a successful business for the last eight years and Craig was referred to me to do some one on one sales training with myself and my team. We were expecting to see results over an extended period of time but we have already achieved those within the first 3 months."
Tony Fornaro
Multiple Franchisee

 

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Decorator's Emporium

"When I first invited Craig Leaney to come and review my retail business, I wasn't quite sure of what to expect. What I got though, was some fantastic new marketing strategies that are now reaping significant rewards for each of my 5 retail outlets. If your business needs some refreshing new ideas, I'd strongly suggest talking to Craig and his team."
Steve Kovacic
Managing Director