Business Acumen 2010 Yearbook Feature Article
Click on the image to read the feature article recently released in the 2010 Yearbook.
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Truely effective sales training requires using world class instructional
design that ensures the predictability of learning desired outcomes -
or in simpler terms - everyone one that attends the training has to learn
due to the way the training is designed! Ensuring that the learning is then used back in the workplace (post workshop transfer) is an entirely different discussion that we are happy to have!
If you asked most people, they would typically say that you have to be 'born a salesperson'. That depends on your definition of a salesperson. At Profitable Connections, we assist companies in the sourcing, developing and managing of truely professional salespeople.
Our proven series of sales training workshops have consistently enabled salespeople to achieve amazing outcomes. Brand new salespeople have to have the basics established in a way that good habits and core competencies are embedded in their behaviour. Experienced salespeople need to be challenged to maintain their standards and like all professionals and specialists, great sales people want to keep coming back to the basics.
Some people confuse presenting with training and although our Managing Director enjoys his keynote presenting opportunities, the only way you can know that there is going to be a change in behaviour is by deliberately designing the training using an engaging and practical method and then providing the resources required to make that training become new habit.
Art or a Science?
A Stone Mason or Woodcarver must be able to interpret the raw material they start with plus posess the skills required to release the figure trapped inside. A Musical Conductor turns black ink on a page into emotions that fill a room. The Winemaker requires a finely tuned palete that can provide enjoyment to others, years after he has completed his work and a Painter uses colour and shape to tell a story that is often different to each observer.
A lack of understanding of the highly technical skills and sensory acuity require by a professional salesperson, is the reason that many people believe it to be some kind of black art more than a deliberate and calulated science. In truth, professional selling at it's highest level, is both! Talk to us about learning how to combine the art and the science in your industry!
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“Craig is a brilliant speaker and communicator. There's plenty of
'experts' out there, promising the world but delivering little. In just
one evening, Craig facilitated countless strategic alliances, taught
his audience several valuable lessons and managed to make the event fun
and entertaining. For me, this was one of the best networking and
professional development events I'd attended in a long time and I
immediately recommended his services - as a speaker and trainer - to
several other organisations I'm involved in.
Hooray for Craig!”
Jillian Kingsford Smith, Director, FutureBuzz
"Craig cleverly draws from the extensive experience he has nurtured
through business relationships. I know he has made a noticeable
difference to the customer attraction and retention skills of our
company, and I would not hesitate to recommend his services.”
Kristy Sheppard, Senior Corporate Affairs Manager, Mortgage Choice
"I've been involved in a variety of businesses over the last 20
years, and I have found the key factor to success is being involved
with the right kind of people. The kind of people that you can trust
and invite into your business and personal lives. With Craig, I found that to be a very rewarding experience on both a business level and a personal level."
Lance Flugge
Managing Director
Electrostatic Coatings
BHP Rail Products
"Just wanted you to know that I have achieved a fifty eight thousand dollar saving
from one vision created during your training and I have solved 4 other
'opportunities' for good in the process - it's been a fantastic mind
opener, thanks"
Richard Storr
Quality Systems &
Training Coordinator
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