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If you have ever been effectively inducted into a new position in the past, you are part of a frightening minority.
By comparison, we make sure that the Sales Team members (both new and existing) effectively execute on exactly what is required of them and know how that impacts on the key targets of the organisation. This enables them to become profitable in the shortest possible period of time and launch successfully into their new role with confidence.
Self Correction & Management.
Each new Sales Person has their own Induction Manual which they can refer to and where they can store any notes and ideas in the one place. This provides them with the reassurance of being on track and commences the all important process of Self Correction & Management. This becomes a record of achievement and a great Coaching tool.
Key Success Factors (KSFs) Implimentation
Knowing what the Key Success Factors are that lead to the Key Performance Indicators (KPIs) and specific outcomes being achieved, provides the new Salesperson some hope of success. However, it requires more than just being aware of what they are, it requires the disciplined implimentation of those KSFs and their Induction Manual is the perfect factual record of this.
The Induction Programme.
Our documented Induction Programme defines exactly what has to be done by whom, where, how and by when. It is tracked via their Induction Manual, signed by all relevant parties and kept as part of the new salespersons' employment record. Probation cannot and more importantly should not be survived without passing the full Induction Programme.
Fresh Eyes.
We firmly believe in the old saying that the 'only dumb questions are the ones you don't ask' when someone is going through their Induction. We have lost count of the number of times when a new salesperson asks what they think is a straight forward question, that then smacks us all in the face with 'how didn't we see this before'. We actively encourage new salespeople to ask every question so that they have a full understanding of all the who, what, where, why and how necessary to be successful.
Code of Conduct.
We actively encourage our clients to have their own documented Code of Conduct. We firmly believe that when the Management Team plus everyone else in the business commit to a Code of Conduct, it helps foster the type of success culture that everyone aspires to. As an example, you can see Our Code of Conduct
To discuss how the successful implimentation of an Induction Programme and the creation of your own specific and documented Induction Manual would accelerate your new Salespeople to profitability, complete your details on our contact form and we will be in touch ASAP!
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 “Craig is a brilliant speaker and communicator. There's plenty of
'experts' out there, promising the world but delivering little. In just
one evening, Craig facilitated countless strategic alliances, taught
his audience several valuable lessons and managed to make the event fun
and entertaining. For me, this was one of the best networking and
professional development events I'd attended in a long time and I
immediately recommended his services - as a speaker and trainer - to
several other organisations I'm involved in.
Hooray for Craig!”
Jillian Kingsford Smith, Director, FutureBuzz
 "Craig cleverly draws from the extensive experience he has nurtured
through business relationships. I know he has made a noticeable
difference to the customer attraction and retention skills of our
company, and I would not hesitate to recommend his services.”
Kristy Sheppard, Senior Corporate Affairs Manager, Mortgage Choice
"I've been involved in a variety of businesses over the last 20
years, and I have found the key factor to success is being involved
with the right kind of people. The kind of people that you can trust
and invite into your business and personal lives. With Craig, I found that to be a very rewarding experience on both a business level and a personal level."
Lance Flugge
Managing Director
Electrostatic Coatings
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